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Section:  Finance, Insurance   Vacancy 1209

Post:Technical Support Specialist Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:
UMG Medical Imaging is a provider of digital medical imaging equipment in the non-hospital private practice radiology market. We provide complete digital solutions consisting of hardware and software for digital acquisition and x-ray image management for doctor`s offices, specialty clinics, and imaging centers nationwide.



We currently have an opening on our technical team for a Support Specialist. The Support Specialist`s role is to provide a point of contact for end users to receive support and maintenance for the organization`s application software.



Primary responsibilities will include:



• Respond to inquiries, requests for assistance by providing first level remote support to customers (end-users).

• Diagnose, troubleshoot and resolve workstation problems in a competent and professional manner.

• Answer technical questions and assist customers and field personnel throughout the United States

• Provide accurate and thorough solutions to client problems to ensure client satisfaction and productivity

• Install software and set-up hardware per customer configuration requirements

• Some domestic travel may be required to install and support customers





Position Requirements:



• BA/BS degree in Computer Information Systems or similar

• Excellent understanding and knowledge of Windows 2000/XP/Vista

• Working knowledge of Windows 2003 server and server technologies (IIS, SQL)

• Excellent technical knowledge of PC and desktop hardware and internal components, operating systems and networking principals

• Ability to quickly diagnose problems and effectively communicate solutions in a user-friendly language.

• Exceptional phone and customer service skills.

• Strong analytical and problem-solving skills.

• Self motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.

• Strong organizational and follow-up skills are a must.

• Experience working in a team-oriented, collaborative environment.







This position is Full Time (Monday-Friday 8am-5pm). We offer health benefits and paid vacation. Interested applicants should submit a cover letter, resume and salary requirement to careers@umgxray.com













Location: Harrison, NY

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.



Contact information
Employer: Àëåêñàíäð
Email: careers@umgxray.com
Phone: 8-093-55-096-55
Publication date: 2009-09-21 04:03:42

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