Accountancy
120
Agriculture, Fishing
1
Finance, Insurance
85
Call Centres
0
Catering & Hospitality
100
Construction, Property
128
Customer services
71
Defence/Armed Forces
70
Education
3
Electronics
66
Engineering, Manufacturing 106
Graduate, Trainees
72
Healthcare & Nursing
82
Human resources
67
IT & Internet
424
Legal
74
Management consultancy 61
Marketing, Advertising, PR 64
Media, Creative
4
Non-profit, Charities
0
Public sector & Services
7
Recruitment sales
82
Retail, Wholesale
78
Restaurant & Food Service 11
Sales
131
Science
17
Secretarial, Administration 30
Security
0
Senior appointments
3
Telecommunications
2
Transport, Logistics
6
Travel, Leisure, Tourism
29
Other
66
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Recruitment sales Vacancy 1485 |
| Post:Computer Support Technician |
Salary contractual |
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| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
London
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| The announcement text: |
Weill Cornell Medical College (WCMC), one of the nation`s top ranked clinical and medical research centers, is seeking a team player with the credentials to provide computer hardware and software support to staff and faculty.
This position will split time between our Upper East Side Manhattan campus and our midtown Call Center. The ideal candidate will have extensive knowledge of both the Windows & MAC OS X platforms, will be able to troubleshoot computer hardware, and be familiar with popular applications suites, e.g., Office, etc.
DUTIES WILL INVOLVE:
* Provide technical support, execute service requests, and answer general "how to" questions in a call center environment and via desktop support.
* Connect departmental tagged workstations to college network. Install networking peripherals in physical network closets to ensure full connectivity.
* Log all activities in call ticket database. Document and update records of all work done in database.
* Respond to and fulfill users inquiries via e-mail in a timely fashion; Route and direct inquiries to appropriate groups within the department.
* Manage and participate in sponsor-led special departmental technical projects.
* Work under the direct management and supervision of the Service Desk Manager and Desktop Support Manager.
* Develop/document issues, procedures and general "how to" into a knowledge base.
* Performs other job-related duties as required.
MINIMUM REQUIREMENTS:
* Bachelor`s Degree required
* At least two years of professional experience in a computer support position required.
* Experience with a wide variety of PC and Macintosh hardware and software required.
* Ability to demonstrate reliability in attendance, project completion, and organization through consistent performance and attendance.
* Strong problem-solving skills.
* Excellent communications and interpersonal skills.
CONSIDERED A PLUS:
* Experience in a call center environment.
* Ability to automate and script on Windows and/or MAC OS X platforms.
* SAP application support experience.
* Professional Certifications: ITIL, Customer Service Training, A+, Microsoft, or Apple.
* Experience developing technical documents and content for knowledge bases.
ADDITIONAL INFORMATION:
* Email resume with the subject line "Computer Support Technician Position" to apply for the position.
* No relocation assistance is provided for this position.
* Visa sponsorship is not available for this position.
* Excellent benefits package (includes tuition reimbursement).
Founded in 1898, and affiliated with what is now New York-Presbyterian Hospital since 1927, Weill Cornell Medical College is among the top-ranked clinical and medical research centers in the country. In addition to offering degrees in medicine, Cornell also has Ph.D. programs in biomedical research and education at the Weill Graduate School of Medical Sciences, and with neighboring Rockefeller University and the Sloan-Kettering Institute, has established a joint MD-PhD. program for students to intensify their pursuit of Cornell`s triple mission of education, research, and patient care.
Weill Cornell Medical College`s educational mission emphasizes the importance of combining a strong foundation in the medical sciences with extensive clinical training in patient care. By promoting a true social commitment, stimulating creativity, and fostering independent thought and study, Weill Cornell Medical College continues to cultivate the best of tomorrow`s leaders in the field of medicine.
Weill Cornell Medical College is an equal opportunity, affirmative action educator and employer.
Compensation: 48k
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
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| Contact information |
| Employer: |
Лариса
|
| Email: |
picts1234@yahoo.com
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| Phone: |
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Publication date: 2009-12-03 21:55:02
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