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| |
Accountancy
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Agriculture, Fishing
0
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0
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Other
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| |
|
|
Section: IT & Internet Vacancy 507 |
| Post:1st Line Support Analyst
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
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| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Edinburgh
|
| The announcement text: |
Blue chip client requires a 1st Line Support Analyst for an operational role in a dynamic IT delivery unit, which consists of a team running a 24 hours, 365 days a year operation. The unit provided extensive and complex outsourcing services to external UK*global customers, on multiple operating systems platforms. The position identifies live problems*incidents on customer systems, by using appropriate monitoring and trouble ticketing toolsets. The problem will be owned and categorised by the engineer and resolved where possible, or escalated to 2nd line delivery teams, for further analysis based on SLA and team responsibility. Candidate will have good UNIX and Windows skills – the percentage of work is @ 70% UNIX and @ 30% NT+VMS. Please send CV`s ASAP.MSB Technology (a division of MSB International PLC) is acting as an Employment Business in relation to this vacancy.
|
| Contact information |
| Employer: |
|
| Email: |
515@sheffieldcareer.informnow.com
|
| Phone: |
020 8315 9239
|
|
| |
Publication date: 2009-03-31 11:16:42
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|
