Accountancy
120
Agriculture, Fishing
1
Finance, Insurance
85
Call Centres
0
Catering & Hospitality
100
Construction, Property
128
Customer services
71
Defence/Armed Forces
70
Education
3
Electronics
66
Engineering, Manufacturing 106
Graduate, Trainees
72
Healthcare & Nursing
82
Human resources
67
IT & Internet
424
Legal
74
Management consultancy 61
Marketing, Advertising, PR 64
Media, Creative
4
Non-profit, Charities
0
Public sector & Services
7
Recruitment sales
82
Retail, Wholesale
78
Restaurant & Food Service 11
Sales
131
Science
17
Secretarial, Administration 30
Security
0
Senior appointments
3
Telecommunications
2
Transport, Logistics
6
Travel, Leisure, Tourism
29
Other
66
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
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Section: IT & Internet Vacancy 574 |
| Post:Technical Customer Service Co-ordinator - East Sus
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Salary contractual |
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| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
Edinburgh
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| The announcement text: |
Technical Customer Service Co-ordinator - East Sussex - £22k
Our client in the East Sussex area is looking for a Technical Customer Service Co-ordinator. must have strong knowledge and experience with SAP, Lotus Notes, Microsoft Office, will have IT skills and a technical qualification to HNC*HND or equivalent. Will have experience in a strong customer service environment and should have a good telephone manner and communication skills. Responsibilities will include: To respond promptly and professionally to telephone and email enquiries from customers, agents and distributors taking action, or passing on to the appropriate member of the Customer Service team for action. To ensure that all enquiries*service jobs are logged on the appropriate IT system and that they are progressed, completed and invoiced (if appropriate) within the agreed target timescales. To co-ordinate the UK repair and service activity to ensure that repairs and service calls are completed and invoiced (if appropriate) within the agreed target timescale. To monitor customer satisfaction levels and the departmental performance through analysis of response times and seeking feedback from customers on their experience of our clients Customer Service Centre against departmental targets. To provide administrative support to the Customer Service Manager, eg. analysis and production of reports on departmental performance against targets. To take part in customer service improvement initiatives as required by the Customer Service Manager. To undertake special project work as agreed with the Customer Service Centre Manager, as required.
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| Contact information |
| Employer: |
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| Email: |
515@sheffieldcareer.informnow.com
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| Phone: |
0115 840 7597
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Publication date: 2009-03-26 00:08:49
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