Accountancy
120
Agriculture, Fishing
1
Finance, Insurance
85
Call Centres
0
Catering & Hospitality
100
Construction, Property
128
Customer services
71
Defence/Armed Forces
70
Education
3
Electronics
66
Engineering, Manufacturing 106
Graduate, Trainees
72
Healthcare & Nursing
82
Human resources
67
IT & Internet
424
Legal
74
Management consultancy 61
Marketing, Advertising, PR 64
Media, Creative
4
Non-profit, Charities
0
Public sector & Services
7
Recruitment sales
82
Retail, Wholesale
78
Restaurant & Food Service 11
Sales
131
Science
17
Secretarial, Administration 30
Security
0
Senior appointments
3
Telecommunications
2
Transport, Logistics
6
Travel, Leisure, Tourism
29
Other
66
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Secretarial, Administration Vacancy 793 |
| Post:Help desk Operators
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
Edinburgh
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| The announcement text: |
Main Purpose of Job
To work as part of a highly professional and dynamic team responsible for co-ordinating the facilities function at the international Head Quarters of a Blue Chip Company. To promote the companies credibility and visibility in adding value and innovation and; to create an environment of high quality customer service that provides an opportunity for a true partnering approach in the operation of the Centres facilities and services. To supervise and ensure service levels on the helpdesk.
PERSON SPECIFICATION
EDUCATION
- ALevel * GSSE Qualifications.
- Computer literate with a good working knowledge of Microsoft Work and Excel
- A very good command of the English language, both written and verbal to GCSE level
KNOWLEDGE AND SKILLS
-Some basic knowledge of databases.
- Experience of teamwork
- High quality Customer Service skills.
- Strong Organisational Skills
EXPERIENCE
- Production of documents such as manuals and developing, organising and maintaining an effective filing system.
- Ability to communicate confidently at all levels, in a clear and concise manner
- Excellent telephone manner
- Experience of dealing with high profile clients in a busy commercial environment
- Provision of administrative support in a busy office environment
- Working in a customer focused organisation
- Working in an Engineering support role.
APTITUDES
- Excellent verbal and written communication skills
- Able to use own initiative and consistent approach to problem solving
- Able to prioritise demands and make decisions under pressure
- Flexible can do attitude
- Self motivated and ability to motivate others within the team
- Good interpersonal and communication skillsI
CHARACTER
- Reliable, trustworthy and respond efficiently to instructions
- Immaculate in all aspects of appearance and bearing
- Alert and observant
Days of Work:
5 days per week. 40 hours per week between 08:00hrs to 18:00hrs excluding 1 hour unpaid for lunch. The two jobholders will be expected to share start and finish times between 08.00hrs and 18.00hrs with a core attendance time of 09.00 to 17.00hrs.
Holiday: 20 days paid annual leave (with flexibility to trade up)
Pension: Contributory pension scheme (after qualifying period)
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| Contact information |
| Employer: |
|
| Email: |
515@sheffieldcareer.informnow.com
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| Phone: |
020 7089 7777
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| |
Publication date: 2009-04-01 17:35:57
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